Reference

Join matchpay and Start Where You Left Off

Opening a matchpay account takes a few minutes — fill in your details, verify your identity, and connect PayPal, Venmo, or Play+ to your wallet.

PayPal, Venmo, Play+ readyMobile-first account flowIdentity verified at signupState-eligible access onlyLive dealer + slots + sportsbook
matchpay Join matchpay and Start Where You Left Off

Fund Your Account With Local Payment Methods

matchpay supports PayPal, Venmo, and Play+ prepaid cards — the payment rails most US account holders already use daily. At the cashier, select your method, enter the amount, and confirm. PayPal and Venmo transactions route through your existing app balance or linked checking account. Play+ loads through the card number shown in your Play+ dashboard. Deposits registered against your matchpay wallet unlock the full lobby. Withdrawals follow the same channel you deposited through, subject to identity verification being complete.

PayPal

Send from your existing PayPal balance or linked bank account. Confirm in the PayPal app and the deposit registers in your matchpay wallet promptly.

Venmo

Use your Venmo balance or connected debit card. The transfer flows through Venmo's standard peer payment path and credits your matchpay cashier balance.

Play+

Enter your Play+ prepaid card details at the cashier. Funds load from your Play+ dashboard balance and are available in your matchpay account after processing.

ACCOUNT SAFETY SIGNALS

How We Protect Your Registration Data

Your personal details and payment information are handled through encrypted connections throughout the signup flow. We apply identity verification at registration — not as an afterthought — so your account is protected from the moment it's created. Data is stored in line with applicable privacy requirements, and you can request a data summary through your account settings at any time.

SSL Encryption

Every page of the registration form runs over an SSL-encrypted connection. Your name, date of birth, and payment details are never transmitted in plain text.

Identity Verification

We verify your identity with a government-issued ID before your account is fully active. This step prevents unauthorized account creation in your name.

Data Privacy

Your registration data is stored under our privacy policy and is never sold to third parties. You can review or request removal of your data through account settings.

Account Access Controls

Set a strong password at signup and enable two-step verification from your security settings. These controls stop unauthorized logins even if your email is compromised.

ACCOUNT HELP PATHS

Help Options During and After Registration

If your registration stalls — whether the email confirmation doesn't arrive, identity documents are flagged, or your wallet connection fails — reach out through the channels below. Our team can pull up your account record and walk through the exact step that needs attention. Do not start a second registration; contact us first and we'll resolve the existing one.

Live Chat The fastest path for registration questions. Open the chat widget from any page, describe the step where you're stuck, and an agent responds directly.
Email Support Send a message with your registered email address and a description of the issue. Useful for document verification questions that need a file attachment.
Account Help Center Search the help center for step-by-step account setup articles, including how to re-send the confirmation email and how to resubmit an identity document.

What Happens When You Register

The registration form asks for your name, date of birth, email address, and a password you choose. After you submit, we send a confirmation link to your email — click it to activate your account. Identity verification follows: upload a government-issued ID and a matching selfie through the secure document portal. Once verified, head straight

to the cashier to link your preferred payment method and fund your wallet. The lobby opens fully after your first deposit clears. If anything stalls, our support channel is reachable via live chat directly from the account screen.

  • Email Confirmation A verification link lands in your inbox right after you submit the form. Click it to activate your account before moving to the next step.
  • Identity Check Upload a government-issued photo ID and a quick selfie through our secure document portal. This step keeps your account protected and your withdrawals moving.
  • Wallet Connection Link PayPal, Venmo, or a Play+ prepaid card at the cashier screen. Your chosen method stays on file for future deposits and withdrawal requests.
  • Live Chat Support Run into a snag during setup? Tap the chat icon on any account screen and a support agent will walk you through the specific step causing the issue.

Account

The registration form asks for your name, date of birth, email address, and a password you choose. After you submit, we send a confirmation link to your email — click it to activate your account. Identity verification follows: upload a government-issued ID and a matching selfie through the secure document portal. Once verified, head straight to the cashier to link your preferred payment method and fund your wallet. The lobby opens fully after your first deposit clears. If anything stalls, our support channel is reachable via live chat directly from the account screen.

Explore the Lobby

Your details are encrypted for secure account access.

Common Questions About Signing Up

These are the questions we hear most often from people working through the registration flow. If yours isn't covered here, live chat is the fastest way to get a direct answer from our support team.

You'll need your full legal name, date of birth, a valid email address, and a government-issued photo ID for identity verification. A matching selfie is also required during the verification step.

Access depends on state law. matchpay is available in eligible states where online casino and sports betting is permitted under local law. Confirm your state qualifies before completing registration.

Document review timing varies. In many cases it completes within the same session, but some submissions take longer depending on document clarity. You'll receive an email once the review is done.

Any of the three works at registration. Choose the one you already use regularly. Your linked method becomes the default for withdrawals, so pick the wallet you want payouts sent to.

Check your spam or promotions folder first. If it's not there, open live chat with your registered email address handy — we can resend the confirmation link or troubleshoot the delivery issue.

No. Each person is permitted one account tied to their verified identity. Creating duplicate accounts can result in both being suspended. Contact support if you've lost access to an existing account.
Reference

Register

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.