Reference

How matchpay Handles Your Personal Information

Your account data belongs to you. This policy covers exactly what we collect when you create an account, fund it through PayPal, Venmo, or Play+, and move through the platform — plus how we store it, who can access it, and how you can…

No data sold to third partiesPayPal, Venmo & Play+ transaction privacyAccount-level data controlsState-law eligibility appliedClear opt-out paths
Explore the Lobby Read FAQ
matchpay How matchpay Handles Your Personal Information
PRIVACY CONTACT OPTIONS

Reach Us About Your Data

If you want to review what we hold on your account, request a correction, or ask us to delete specific data, our support team handles those requests directly. Reach out through live chat, email, or your account settings panel — whichever fits your situation. We aim to respond to data requests within the window required by applicable state privacy law.

Live Chat Open the chat widget from your account page to speak with a support agent about your data. Best for urgent access or correction requests.
Email Support Send a data request to our privacy email address. Include your registered email so we can locate your account and respond accurately.
Account Settings Some data controls — like marketing email preferences and cookie consent — are available directly inside your account settings without contacting support.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Account Security

We handle your data with the same no-friction standard we apply to payments. Encryption is applied to stored account records and payment confirmations. Cookies used during a session support login continuity across device switches — for example, if you start a session on your phone and return on a tablet. You can manage those through browser settings at any point. Data retention follows the schedule required by the states where matchpay operates, and no longer. Contact support to initiate any data correction, export, or deletion request.

Encrypted Storage

Account data and payment confirmation records are encrypted at rest. Your PayPal and Venmo transfer details are not stored as raw credentials — only confirmation states.

Cookie Transparency

Session cookies keep your login active during a visit and support device continuity. No cross-site advertising cookies are set without your explicit consent through the cookie banner.

Defined Retention Schedule

We retain your data only as long as state financial rules or our audit obligations require. Once that window closes, records are deleted or anonymized on a rolling basis.

Your Right to Request Changes

You can ask us to correct, export, or delete your account data at any time. Requests go through live chat or our privacy email. We respond within state-mandated timeframes.

Common Questions About Your Privacy

Here are the questions our account holders ask most often about data handling, cookies, and their rights under this policy. If your question isn't here, live chat is the fastest path to an answer.

No. We do not sell your personal data to advertisers, data brokers, or any third-party marketing company. Data shared with payment processors like PayPal is limited to what's needed to confirm your transaction.

We receive a confirmation that your transfer completed, along with the amount and timestamp. We do not store your PayPal login credentials or Venmo account password — authentication happens on their side.

Contact our support team through live chat or our privacy email address with your registered email. We'll locate your account and send a data export within the timeframe your state's privacy law requires.

Yes. Submit a deletion request through live chat or email. Some records may be retained for the period required by state financial regulations, but we'll confirm exactly what we can remove and when.

We use session cookies to maintain your login across a visit and support device continuity. You can clear or block these through your browser settings at any time without affecting your account data.

Your data is handled under this policy regardless of which city you're in. Access to matchpay itself depends on whether your state's law permits it — eligibility is determined at account creation.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

Related pages

InfoLegalInfoRuby Reel TreasureInfomatchpay Banking Guide

Related pages

matchpay United States Register About Us matchpay Banking Guide Tennis Moneyline Guide